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Donation Information and Policies

The following information will tell you how your donations will be used, payment policies, and our Privacy Policy. If you have additional questions not answered here, please contact us.

How Your Donation Will be Used
The contributions that we receive help to support our mission of providing primary medical care and health related services to individuals and families within our communities. We remain focused on providing services to underinsured and uninsured patients so that everyone has access to quality healthcare regardless of ability to pay.

Refund Policy
As this is a donation, we do not offer refunds. If your credit card was used fraudulently, we will make every effort to work with your credit card company to help you get restitution.

Privacy Policy
Lamprey Health Care will not collect any personally identifiable information about you (such as your name, address, telephone number or email address ("personal information")) through our web site unless you provide it to us voluntarily.

Personal Information
Lamprey Health Care respects your concerns about privacy. Accordingly, we have enacted the following policies which are intended to protect your privacy and ensure that all voluntarily submitted personal information is handled in a safe and responsible manner. As we continue to develop our website and take advantage of technologies to improve the services we provide, our policies will continue to evolve in order to maintain the same standards of privacy protection.

We only collect personal information when you request our services, and only use the information collected to provide that service for you. If you choose to make a purchase or donation, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order.

Any personal information provided will not be sold, rented, traded, or otherwise shared with anyone outside of Lamprey Health Care, or used for reasons beyond those contemplated by this statement. None of our affiliates (such as our credit card company) retain, share, store, or use personal information for any reason other than providing the requested service.

Access to Personal Information
At present, access to personal information provided on this website is available only by calling Lamprey Health Care.

Non-Personal Information
A cookie is a piece of data stored on the user's hard drive containing non-personally identifiable information about the user. The use of cookies on our website is limited to carrying out one specific function: tracking your information while performing a shopping or donation process. All such cookies are "session cookies" and expire immediately once the action is completed, you leave our website, or close your web browser window.

Security
Lamprey Health Care takes every precaution to protect our customers' and patients' information. When you submit personal information, it is protected both online and off-line. All financial transactions are performed under up-to-date encryption/security policies and technological safeguards. All personal information is collected pursuant to these standards and is secured in databases for the sole and exclusive use of Lamprey Health Care. Only those who need the information to perform a specific job (such as our billing clerks or customer service representatives) are granted access to personal information.

Questions regarding our privacy policy, enforcement procedures, or security measures can be answered at any time by contacting Customer Service.