Certified Application Counselors

Our counselors are available to help you understand your options.

To speak with a counselor call:

Nashua (603) 816-7167

Newmarket or Raymond (603) 292-7278

NH Medicaid

To apply for NH Medicaid, visit NH Easy or call our office and ask to speak with a Certified Application Counselor.

NH Medicaid – Community Engagement Requirements

Starting June 1, 2019, if you qualified for coverage through Medicaid Expansion, also known as Granite Advantage, you must meet community engagement requirements to maintain coverage. If you do not report or meet the requirements, your coverage may be suspended starting in August 2019. This requirement applies to people who have coverage through Granite Advantage and:

  • are age 19-64,
  • are not pregnant,
  • are not eligible for, or enrolled in Medicare,
  • are not in any traditional Medicaid eligibility group,
  • have monthly household incomes at or below 133% of Federal Poverty Guidelines.

For details on what activities meet the requirement, what conditions qualify for an exemption, and how to report your activities, visit NH EASY at nheasy.nh.gov. You can also contact one of our Certified Application Counselors if you need assistance in understanding the new process.

Health Insurance Marketplace

The Health Insurance Marketplace helps uninsured people find health coverage. In New Hampshire you will use HealthCare.gov to access the Marketplace. Plans cover essential health benefits, pre-existing conditions, and preventive care.


How much you pay for health coverage depends on your household income. You might qualify for lower costs based on your household size and income. You may also qualify for Medicaid or the Children’s Health Insurance Program. If you don’t qualify for lower costs, you can still use the Marketplace to buy insurance.

Medicaid or the Children’s Health Insurance Program (CHIP).

These programs cover families with limited income, disabilities, and other circumstances. If it looks like you qualify, check out the sections above on NH Medicaid coverage.

Getting Health Coverage

You can apply for health coverage:

  • Online
  • By Phone
  • With in-person help
  • Through an agent or broker
  • With a paper application

If you’re eligible for job-based insurance, you can still switch to a Marketplace plan. In this case, you won’t qualify for lower costs based on your income unless the job-based insurance is unaffordable or doesn’t meet minimum requirements. You also may lose any contribution your employer makes to your premiums.

I Missed Open Enrollment!

You may qualify for health coverage through a special enrollment period if you have certain life changes. Life changes include moving to a new state, marriage, childbirth, or loss of coverage. This means you can enroll in or change your private plan outside Open Enrollment.

Medicaid will accept applications throughout the year. You will need to provide documents to confirm the events that make you eligible before you can start using your coverage.

Need Help?

We have Certified Application Counselors who can help you understand your options and assist with the application process. There is no cost for this service. Ask to speak with a Certified Application Counselor.

You can also visit HealthCare.gov  or call the Marketplace Call Center at 1-800-318-2596. TTY users can call 1-855-889-4325.


Open enrollment for Medicare is the only time of year that you can switch your Part D plan or Medicare Advantage Program.

Information on Medicare Open Enrollment is available by contacting the Social Security Office at (800) 772-1213 (TTY users 1-800-0778) Monday through Friday from 7AM to 7PM.

You can also contact our Certified Application Counselors or Service Link for assistance with Medicare Open Enrollment.