Certified Application Counselors

Our counselors are available during the open enrollment period to help you understand your options.

To speak with a counselor call:

Nashua (603) 816-7167

Newmarket or Raymond (603) 292-7278

NH Medicaid

“I have a Medicaid Blue Card. What do I need to do?”

You will still be covered through Medicaid, but your plan is changing to a Managed Care plan. You will need to select a plan during open enrollment. If you don’t make a selection, you will be automatically assigned to a plan.

Our Certified Application Counselors can help you understand your options and guide you through the process.  

“I have a Blue Card and a Managed Care Card. What about me?”

Is your second card from NH Healthy Families or Well Sense? If so, you are already in a Medicaid Managed Care Plan.
You don’t need to do anything. Your coverage will automatically renew.

“What if I don’t want the same plan as last year?”

Now is your chance. You need to change plans during open enrollment.

“I think I am in a Medicaid Expansion Plan. What do I need to do?”

You are in a Medicaid expansion plan if your insurance card says Premium Assistance Program or PAP in the top right corner. Your coverage is with: Ambetter ● Anthem Blue Cross Blue Shield ● Harvard Pilgrim Health Care

Your plan will be switching to a Managed Care plan. You will need to choose the plan that is best for you. If you don’t make a selection, you will be automatically assigned to a plan.

Apply for NH Medicaid at NH Easy or call our office and ask to speak with a Certified Application Counselor.

NH Medicaid - Changes starting July 2019

Starting July 1, 2019 everyone enrolled in Medicaid must be in a Managed Care Plan. New Hampshire is in the process of finalizing the plans to be offered. If the plan you are enrolled in isn’t offered after July 1, 2019, you will be able to make another plan selection or you will be automatically enrolled.

Our Certified Application Counselors will be available to help you through this process.

Information on Medicaid plans available from NH Department of Health and Human Services.

Health Insurance Marketplace

The Health Insurance Marketplace helps uninsured people find health coverage. In New Hampshire you will use HealthCare.gov to access the Marketplace. Plans cover essential health benefits, pre-existing conditions, and preventive care.


How much you pay for health coverage depends on your household income. You might qualify for lower costs based on your household size and income. You may also qualify for Medicaid or the Children’s Health Insurance Program. If you don’t qualify for lower costs, you can still use the Marketplace to buy insurance.

Medicaid or the Children’s Health Insurance Program (CHIP).

These programs cover families with limited income, disabilities, and other circumstances. If it looks like you qualify, check out the sections above on NH Medicaid coverage.

Getting Health Coverage

You can apply for health coverage:

  • Online
  • By Phone
  • With in-person help
  • Through an agent or broker
  • With a paper application

If you’re eligible for job-based insurance, you can still switch to a Marketplace plan. In this case, you won’t qualify for lower costs based on your income unless the job-based insurance is unaffordable or doesn’t meet minimum requirements. You also may lose any contribution your employer makes to your premiums.

I Missed Open Enrollment!

You may qualify for health coverage through a special enrollment period if you have certain life changes. Life changes include moving to a new state, marriage, childbirth, or loss of coverage. This means you can enroll in or change your private plan outside Open Enrollment.

Medicaid will accept applications throughout the year. You will need to provide documents to confirm the events that make you eligible before you can start using your coverage.

Need Help?

We have Certified Application Counselors who can help you understand your options and assist with the application process. There is no cost for this service. Ask to speak with a Certified Application Counselor.

You can also visit HealthCare.gov  or call the Marketplace Call Center at 1-800-318-2596. TTY users can call 1-855-889-4325.


Open enrollment for Medicare is the only time of year that you can switch your Part D plan or Medicare Advantage Program.

Information on Medicare Open Enrollment is available by contacting the Social Security Office at (800) 772-1213 (TTY users 1-800-0778) Monday through Friday from 7AM to 7PM.

You can also contact our Certified Application Counselors or Service Link for assistance with Medicare Open Enrollment.