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Patient Stories Shared and Told

Written by Danielle Tjalsma | May 21, 2025 4:22:44 PM
NO INSURANCE; NO PROBLEM

Maureen says:

When I think about the incredible journey my family and I have had with Lamprey Health Care, one word comes to mind: lifeline. From the very first time we walked through their doors, we felt embraced, supported, and listened to. The staff at Lamprey truly go above and beyond, and that’s something you don’t forget.

Years ago, when my family found us without insurance, Lamprey was there for us in ways that I never expected. At a time when I needed two ultrasounds and two MRIs, but Medicaid had dropped us, Lamprey stepped in and made it happen. They didn’t just treat me as a patient—they treated me as a person. Their kindness and dedication have carried us through countless challenges over the years, whether we had insurance or not!

What makes Lamprey exceptional is the people. The staff are always warm, kind, and approachable. From the receptionists who greet you with a smile to the doctors who take the time to really listen, you feel like you’re in the best hands. Dr. Crusberg has been my rock, standing by my side to navigate the complexities of my health issues. She never stops working to figure out the next steps to keep me healthy and comfortable. It’s that level of care and partnership that gives me hope, even when things are tough.

But Lamprey doesn’t stop at medical care—they address the bigger picture. They’ve helped us with paperwork to find affordable insurance and navigate Medicaid. Thanks to their efforts, I’ve been able to access programs like WISE WOMEN and BCCP, which have been instrumental in keeping me healthy. They even assisted me in getting SNAP benefits and securing disability support. Those aren’t just services—they’re life-changing moments that have reduced my stress and anxiety around my health and finances.

One of the things I love most is how welcoming and fresh their offices feel. It’s clear they’ve put thought into creating an environment where patients feel at ease. My family has taken advantage of their teen programs and pediatric care, and every experience has been marked by compassion and professionalism.

Lamprey Health Care has transformed our lives in more ways than I can count. They’ve shown me what true healthcare should look like—kind, patient-centered, and focused on making a meaningful difference. Whether you need medical help, emotional support, or assistance navigating the complexities of the system, Lamprey is the place to turn. I honestly don’t know where we’d be without them. They’ve been our anchor through so much, and for that, I’ll forever be grateful.