What is a Medical Home?

The Medical Home approach to health care is designed to transform primary care into “what patients want it to be.”  Lamprey Health Care is recognized as a level III Patient Centered Medical Home through the National Association of Quality Assurance.  This is the highest level possible. But what exactly does this mean?

Patient Centered Medical Home
A Patient Centered Medical Home is a medical office where a team of health care providers work together to provide care for patients. In addition to Physicians, this team can include professionals such as Nurse Practitioners, Physician Assistants, Nurse Educators, Care Coordinators, Social Workers, Registered Dieticians and Behavioral Health Counselors. The team works together to:

  • Provide access to care 24 hours a day / 7 days a week. At Lamprey Health Care we are open evenings and weekends, all so we can be there when you need us. When our office is closed, patients have access to an after hours call service.
  • Know your personal health history and family situation. This information allows providers to suggest treatment options and lifestyle changes that will make the most sense for each patient.
  • Educate you about your health conditions and how you can be an active member of your health care team. By understanding all you can about your health, we empower patients to take control of their health.
  • Coordinate your health services. We will help you find specialists, assist with appointments, and make sure specialists participating in your health care have all the information they need.

All About You

Providing care for YOU is the most important job of a Medical Home. The care provided in a Medical Home is personal and the team’s goal is to make sure you receive the health care you need.  You are also an important member of the team. Patients are encouraged to actively participate in their care. What can you do to get the most out of your health care?

  • Learn about preventive care for yourself.
  • Learn about your condition, what you can do to manage it and stay as healthy as possible.
  • As best as you can, follow the plan that you and your team have agreed upon.
  • Bring a list of questions to each of your appointments.
  • Bring a list of medications, vitamins and remedies you use to each of your appointments.
  • Always tell your team if you don’t understand something they said.
  • Let your team know if you are receiving any care from other professionals.
  • Talk openly with your team about your experiences.
  • If you have any questions, ask!

A Leader in the State

Lamprey Health Care is proud to have been part of the pilot program for Patient Centered Medical Homes in New Hampshire. The video below gives an overview of the beginning of this approach to care in our state. For additional information on Patient Centered Medical Homes, please visit the American College of Physicians or the National Committee for Quality Assurance.

Understanding Provider Credentials

Family Physicians

Family physicians serve as primary care physicians, providing comprehensive and preventive medical care for all ages and body systems. All of our physicians are Board Certified. Family doctors take care of the physical, mental and emotional health of both their patients and their patients’ families. Family doctors are trained in all areas of medicine, from childbirth to adulthood. They diagnose, treat and help you manage your health and wellbeing.


An obstetrician/gynecologist is a physician who provides medical and surgical care to women, with particular expertise in pregnancy, childbirth, and disorders of the reproductive system. All of our Health Centers have access to an on-site OB/GYN who works very closely with our family physicians, nurse practitioners and medical assistants. Along with our family physicians and midwives, our OB/GYNs provide comprehensive women’s health care for all female patients, including high-risk pregnancies and women needing specialized care. They focus on women-specific health care, such as sexual and reproductive care, cervical screenings (PAP test), breast exams, family planning and prenatal care.


Pediatrics is a branch of medicine dedicated to the physical, emotional, and social health of infants, children, and adolescents. Like family physicians, pediatricians provide health examinations and practice preventive medicine. They immunize children against infectious diseases, such as influenza, meningitis, measles, mumps, and chicken pox. They also assist parents in guiding children through emotional and social developmental milestones.

Family Nurse Practitioners & Physician Assistants

Nurse practitioners (NPs) are registered nurses who have advanced education (Master’s Degree) and clinical training. Certified Physician Assistants (PA-C) are health professionals licensed to practice medicine with physician supervision. At Lamprey Health Care our Nurse Practitioners and Physician Assistants provide a variety of services such as:

Physical examinations
Diagnose and treat many common acute and chronic problems
Interpret laboratory results and X-rays
Prescribe and manage medications and other therapies
Provide health teaching and supportive counseling
Refer patients to other health professionals as needed

Behavioral Health Providers

Behavioral Health Providers at Lamprey Health Care provide integrated care, allowing our team of health professionals to coordinate primary and behavioral health care to meet your needs. Behavioral Health services are provided by Psychiatric Mental Health Nurse Practitioners, Licensed Clinical Social Workers, and Licensed Clinical Mental Health Counselors. The behavioral health team coordinates care with your Primary Care Provider, Care Coordinators, and other health professionals.