Lamprey Health Care encourages you to be aware of your rights and responsibilities as a patient – and to know what we do to protect the privacy of your medical information.
The following policy statements may be downloaded and printed from the website.
At Lamprey Health Care, we understand, acknowledge, and respect any individual's right to privacy and the concerns one may have concerning privacy and security. We recognize the importance of protecting the privacy of information provided by our patients and general users of our website.
We will not disclose, sell, or rent your name or any personal information about you to any third party. Income, demographic, and non-identifiable clinical data may be shared with quality and accreditation organizations as required by law, as well as to receive State, Federal, Private, and Research grants.
Please Note: Lamprey Health Care's Notice of Privacy Practices is a separate document on the website.
Please dial 9-1-1 for immediate medical attention if this is a medical emergency. Do not rely on electronic communications or this website for assistance with urgent medical needs or to communicate patient information. No patient information of any nature should be shared through this website. Patients should use the Secured Patient Portal for communication. This website is not designed to help communicate or respond to medical emergencies. Lamprey Health Care cannot guarantee any response to a medical emergency or patient information communication if done so through this website.
Our website may contain forms through which individual users may request information, register for events and classes, or supply feedback to us through a survey. In some cases, we require telephone numbers, email addresses, or return addresses so we may supply you with the requested information. When processing credit card payments, correct names and addresses are also required.
We do not provide any information supplied on our web forms to any outside organization for any reason (other than when required by law or State & Federal organizations or as necessary to process credit card information).
To better communicate with our patients and to improve our patient care and services, we may survey visitors to our site. We use the aggregate information we collect to measure the number of visitors to our site's different pages and sections and to help us make our site more helpful to visitors. The aggregate information we collect is not linked to personal information, and we do not report on individual user sessions.
Those who pay their bill online or donate to Lamprey Health Care through our website are directed to a secure portal to give their information. We will not collect your information directly.
Our website contains several email links that allow web visitors to quickly send an email inquiry or feedback to Lamprey Health Care. When you use the email links, your email address and the subject of your inquiry are provided to the department to respond to your specific request only.
If you receive an email that looks like it's from Lamprey Health Care asking for your personal information, do not respond. We will never request your password, user name, credit card information, or other personal information through email.
If the Lamprey Health Care website provides access to any service requiring a Username and Password, you are solely responsible for keeping your Username and Password strictly confidential.
Lamprey Health Care collects non-personal information such as website usage, site traffic through visits, site performance, and related statistics based on our use of Google Analytics to track individual visits to our website anonymously. Only visits are tracked, not the individuals who visited the site.
The web server automatically collects the IP (Internet Protocol) address of the computers that access our website. An IP address is a number assigned to each user's computer when you access the Internet. We use the aggregate information collected to measure the number of visitors to our site's different pages and sections and to help us make our site more useful to visitors. The aggregate information we collect is not linked to personal information, and we do not report on individual user sessions.
Please Note: Although such information is not personally identifiable, we can determine from an IP Address a visitor's Internet Service Provider and the geographic location of their point of connectivity.
You can use the Lamprey website without cookies. Most browsers are initially set to accept cookies. You can turn off cookies altogether and set your browser to notify you when you receive a cookie (which gives you the opportunity to decide whether to accept it.)
Lamprey Health Care provides materials, services, and other information "as is" for informational purposes only.
Because of its nature, a website cannot be protected against intentional intrusion attempts. Lamprey Health Care has no control over the computers or internet service used to access our website or send personal information and, therefore, cannot prevent any compromises to your information while in transit.
As a result, Lamprey Health Care makes no guarantee of the security, integrity, or confidentiality of any information transmitted to or from this website beyond our reasonable care to safeguard said information during transit. Lamprey Health Care cannot and does not guarantee the security of electronic communications or transmissions. Therefore the security, integrity, or confidentiality of information transmitted to or from this website, as a result of all internet use by any organization, runs the risk of interception.
Under no circumstances will Lamprey Health Care be liable for any direct, indirect, special, consequential, or monetary damages, including fees and penalties in conjunction with the individual use of materials on this site or connectivity to or from this site to any other site.
Updated: September 9, 2022
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