Patient Service Representative Lead
LHC: Tell us a little about yourself. Where did you grow up? How did you get here?
Anna: I have grown up in Newmarket my entire life. I have always wanted to work in healthcare but was unsure in what capacity. I started out as a nursing major at the University of New England. After going through the pandemic, my interests shifted to love the more administrative side of healthcare. I loved learning about the evidence-based practice that shaped our healthcare system we are familiar today. Since then, I have transferred to Southern New Hampshire University and am currently in the process of finishing up a degree in Public Health.
LHC: What do you like most about working at Lamprey Health Care?
Anna: I have worked at a couple different institutions and I would say Lamprey is the MOST patient centered of all of my previous employers. I feel like I actually make a difference. Lamprey tries in every way possible to put the needs of the patient first to promote their health. Being a public health major, this is a value I find very critical to provide the best care for our population.
LHC: Did you always want to work in healthcare? What would you do if you weren't doing this?
Anna: I have always wanted to work in healthcare! I couldn’t really imagine myself doing anything differently. However, if I could choose another path I would love to go into wedding planning.
LHC: What are some of your favorite things to do outside of work?
Anna: Outside of work, you will often find me at the gym or playing with my two cats, Bunny and Moose. I love being busy so I am always trying new things and going to new places. A hobby many don’t know that I enjoy is reading poetry.
LHC: What advice would you give to others to be healthy?
Anna: I think the term to be healthy can mean so many things. In nursing school they taught us wellness is achieved through Maslow’s hierarchy of needs. In my opinion, healthiness is achieved through one simple act: listening to your body. We know ourselves better than anyone, whether we like it or not. Our body can communicate its needs in a variety of ways, we just need to be receptive to it.